Last updated: 01/01/2026
Due to the nature of digital products, all sales are generally considered final.
However, we want our customers to have a fair experience. Refunds may be considered under the following conditions:
- The product was not delivered as described
- The download link was inaccessible due to technical issues
Requests for refunds must be submitted within 7 days of purchase and must include a brief explanation of the issue.
Refunds will not be provided for:
- Change of mind
- Lack of usage
- Differences in personal expectations
- Misinterpretation of product descriptions
If a refund is approved, it will be processed through the original payment method.
Contact
To request a refund, please contact:
Email: service@neuraledgeai.biz
